9024-410 Elran Furniture Santana Stationary Seat

please note: elran cannot guarantee that the color (dye lot) of the products purchased will be exactly as the sample used or shown at the dealer or as of previously purchased furniture. the color (dye lot) of fabrics, leathers and vinyl may vary from one batch to the next due to the commercial dying process and also their levels of tolerance.

parts: warranty covers manufacturing or material defects. the warranty does not cover damage caused by misuse, excessive dirt and improper cleaning methods (see maintenance section).

foam & fibers: arms, seats and backs will soften with use it is inherent of this type of material. a regular fluffing of the fibers will help prevent flattening of interior fibers. for even wear, we recommend rotating the use of foam seats.
fabric, vinyl: warranty covers sewing defects and separation of fabrics. the warranty does not cover any fabric or vinyl supplied by the consumer. the warranty does not cover pilling, shrinking and fiber migration. the flattening of velvets and microfibers are a characteristic of this type of fabric and is not considered a defect.
leather: warranty covers sewing defects, tearing, delamination and depigmentation. leather is a natural material therefore variations in shade, grain, texture, as well as scars, brand marks, wrinkles, mosquito bites and stretch marks are normal and not considered defects.

please note: leather has a natural elasticity, with use, it will soften and stretch creating comfort pleats. this is not considered a defect.

warranties do not apply as stated if the product has been used for rental, for institutional or non-residential use, or has been modified by any individual or company without obtaining written consent from a duly authorized elran representative.

the limited warranty extends only to the original end user of the product and is not assignable or transferable to any subsequent purchaser/end user.

should spare parts or replacement material not be available, elran reserves the right to offer reasonable compensation instead of repair or replacement. in addition, if the model was purchased at a promotional or liquidation price, please find out from your dealer whether it is a floor model or discontinued model and whether certain aspects of the warranty are still in effect.

modern technology cannot guarantee that any fabric, vinyl or leather used in the repair or replacement process will be a perfect match, but elran will attempt to match the original shade as closely as possible.

fabric and vinyl: we recommend dusting and cleaning of your furniture on a regular basis. do not apply the vacuum nozzle directly on fabric or vinyl. we suggest using the soft brush attachment instead. for complete cleaning, we recommend consulting a professional cleaning service.

please note: some fabrics may pill or fade; this is not considered a manufacturing defect. to avoid discoloration, protect your furniture from direct, prolonged exposure to sunlight. shiny patches may appear on velvet fabric with use. this is normal and does not constitute a defect.

leather: we recommend using a warm damp cloth to clean, then wipe with a soft dry cloth. never use wax, cream, oil or detergent/soap on leather. clean your leather often to remove the dust, body oils and sweat. for complete cleaning, we recommend professional cleaning service.

foam and springs: for even wear, we recommend rotating the use of seats.

its simple, just call elrans after-sales service department directly at 514 630-5656 or 1 800 361-6546. you will need your original proof of purchase and the serial number of your furniture. this can be found on the label behind the seat.

please note: certain conditions of this warranty may be modified if the elran products are located in isolated areas or regions where there are no expert furniture repair technicians. elran is not responsible for the choice of repairman or the cost of transportation to the premises of the expert repairman. if you have purchased other services such as fabric treatments, extended warranties or cleaning services, please contact the company directly to file your service claim.

• keep upholstery away from flames or lit cigarettes.
• upholstery may burn rapidly, with toxic gas and thick smoke.
• keep children away from matches and lighters.
• fires from candles, lighters, matches or other smoking materials are still possible.
• be careful when smoking.
• smoke detectors properly installed and maintained save lives.
• this furniture is certified and made in accordance with ufac, methods designed to reduce the likelihood of an upholstery fire from cigarettes.
• for flammability standards, please contact the canadian council for furniture manufacturers (ccfm) / upholstered furniture action council (ufac).